This page exists to show, in one place, the exact consent language that Rainier Facility Solutions presents at every SMS opt-in collection point on this website. It is provided to support carrier and aggregator verification of our A2P 10DLC messaging program. For the complete legal terms governing our SMS program, see Section 11 of our Terms of Service. For how we handle the privacy of mobile information, see Section 7 of our Privacy Policy.

How to opt in

You can opt in to the Rainier Facility Solutions SMS Program through any of the following methods:

  • Submit the Free Quote, Contact, or Careers form on this website and affirmatively check the SMS consent checkbox before submitting. The checkbox is unchecked by default — you must check it yourself to opt in.
  • Sign a service agreement with Rainier Facility Solutions that includes the SMS consent clause and initial the clause.

The text below appears, word for word, next to the SMS consent checkbox on every web form on this site that collects a phone number:

SMS notifications (optional). By checking this box you agree to receive service-related text messages from Rainier Facility Solutions at the phone number provided, including quote follow-ups, scheduling confirmations, reminders, and account updates. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of any purchase. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our SMS Terms and Privacy Policy.

Screenshots of the consent checkbox in context

The following screenshots show the SMS consent checkbox exactly as it appears to a visitor on the Free Quote form. Both images show the checkbox in its default unchecked state.

The Rainier Facility Solutions Free Quote form on Step 3 of 3, showing the Name, Company, Phone, Email, City, and ZIP fields above the unchecked SMS consent checkbox and its full disclosure text, with Back and Get My Free Quote buttons below.
Consent checkbox as shown on the Free Quote form, Step 3 of 3 (/quote.html).
Close-up of the SMS consent checkbox in its default unchecked state, with the full disclosure text reading: SMS notifications (optional). By checking this box you agree to receive service-related text messages from Rainier Facility Solutions at the phone number provided, including quote follow-ups, scheduling confirmations, reminders, and account updates. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of any purchase. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our SMS Terms and Privacy Policy.
Close-up of the consent checkbox and full disclosure label. The checkbox is unchecked by default; the user must affirmatively check it to opt in.

Message categories

If you opt in, you may receive the following categories of SMS messages from Rainier Facility Solutions:

  • Service confirmations and reminders
  • Account and scheduling updates
  • Quote and estimate notifications
  • Billing and invoice notices
  • Customer-support replies
  • Emergency dispatch coordination
  • Recruiting and application updates

Message frequency

Message frequency varies based on your relationship with Rainier and the services you receive. Typical volumes:

  • Recurring janitorial clients: 1–4 messages per week
  • One-time and emergency clients: 2–6 messages per engagement
  • Quote requesters: 1–3 messages while a quote is being prepared
  • Job applicants: 1–5 messages per application cycle

Message and data rates

Message and data rates may apply based on the recipient's wireless plan. Rainier Facility Solutions does not charge for SMS messages. Carriers are not liable for delayed or undelivered messages.

Help and opt-out

To get help, reply HELP to any Rainier Facility Solutions text message, call 253-447-5676, or email hello@rainierfacilitysolutions.com.

To opt out at any time, reply STOP to any Rainier Facility Solutions text message. Other accepted opt-out keywords: STOP, END, CANCEL, UNSUBSCRIBE, QUIT. After you reply STOP, we will send one final confirmation message and no further messages will be sent unless you opt in again.

Privacy of mobile information

Phone numbers and SMS opt-in information collected by Rainier Facility Solutions will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.

Mobile information is shared only for the limited operational purpose of delivering the SMS Program itself — for example, transmitting message content to our SMS service provider so it can be routed to your device — as described in Section 7 of our Privacy Policy.